Benling offers a 1-year warranty on all watches, trolley bags, and backpacks. This warranty covers manufacturing defects and workmanship issues but does not cover normal wear and tear, accidental damage, or misuse.

To claim your warranty, please email us at wecare@benling.in or call +91-8810614053 with your purchase details and a description of the issue. Our customer service team will guide you through the process.

We offer a 7-day return and exchange policy for unworn and unused products in their original packaging. Returns are accepted for defective items or if an incorrect product was delivered. Exchanges can also be made for size or style, subject to availability.

For longevity, follow these care tips:

• Avoid direct exposure to chemicals, perfumes, and extreme temperatures.
• Clean your watch regularly with a soft cloth to prevent dust accumulation.
• Store in a cool, dry place when not in use.

Yes, most Benling watches come with water resistance. Please check the individual product description for specific water resistance details for your model.

To keep your trolley bag in top condition:

• Avoid overloading to prevent damage to zippers and wheels.
• Clean the exterior with a damp cloth, and avoid harsh cleaning agents.
• Store your bag in a dry place when not in use.

Benling backpacks are designed with ergonomics and durability in mind. They feature high-quality zippers, adjustable straps, padded compartments for laptops, and are made with water-resistant materials.

Once your order is shipped, you will receive an email or SMS with a tracking number. Use this number to track your order online via the courier's website.

We accept payments through all major credit and debit cards, UPI, net banking, and mobile wallets like Paytm and Google Pay.

Yes, you can cancel or modify your order within 24 hours of placing it. Contact our customer support team for assistance.

Currently, Benling ships within India only. We are working on expanding our shipping options to include international destinations in the near future.

Benling offers trolley bags in various sizes, including cabin, medium, and large options, to cater to different travel needs. Check the product specifications for exact dimensions.

Our trolley bags and backpacks are designed to be highly durable, made from premium materials with reinforced stitching, sturdy zippers, and impact-resistant wheels (for trolley bags). They are built to withstand everyday use and travel.

Yes, we provide repair services for products, even outside the warranty period. Please contact our support team to discuss repair options and costs.

To clean your backpack:

• Use a damp cloth and mild soap to wipe the exterior.
• Avoid using harsh chemicals.
• Let it air dry in a shaded area after cleaning.
• Keep it stored in a dry place to prevent mildew or odors.