Shopping Basics

What Shipping Methods Are Available?

Orders ship via our preferred carriers, e.g., Ekart Logistics, Ecom Express, Delhivery, Bluedart, FedEx, and WeFast (For hyperlocal and intra-city delivery). We offer free shipping on all orders over or equal to ₹499. The default delivery method is Ground unless stated otherwise. Please allow one-two business days to process all orders.

What are your shipping and return policies?

You can exchange and return any order within 7 days from the date of delivery by shipping it back to us. All exchanges and returns must be unworn and unused, with proper Invoice, Tags, Guarantee card, and Packaging Box. Otherwise, your return request will not be accepted or can get rejected.

Do You Ship Internationally?

Not from the website, but we do deliver internationally. You can place Orders by messaging us on WhatsApp or Instagram @benling.in.

Payments

Do you charge sales tax on any item?

Yes, we do charge sales tax i.e. GST (Goods and Services Tax).

What Payment Methods Are Accepted?

Debit and Credit Card

We accept all major credit cards and debit cards that are available in India.

Net Banking

We support all major online banking (Net Banking) options that are available in India.

UPI

We also allow our customers to pay using UPI as a payment method on our checkout pages.

Wallets

We accept most of the wallet options that are available in India, e.g., Paytm wallet, Jiomoney, FreeCharge etc.

Cash on Delivery will be available soon...

Shipping & Returns

I want to return my purchase! What do I do?

You can exchange and return any order within 7 days from the date of delivery by shipping it back to us. All exchanges and returns must be unworn and unused, with proper Invoice, Tags, Guarantee card, and Packaging Box. Otherwise, your return or exchange request will not be accepted or can get rejected.

How long does it take for me to get a refund?

After confirmation from our side. Your refund process will take 3 to 7 working days to reflect in your Bank Account.

How Can I Cancel Or Change My Order?

You can do it just by going in the orders tab you can see Cancel Request after mentioning the reason for cancelling. Or you can contact us within 24 hours. You can email us at info@shaktikart.in or call us at +91 8810614053.

How can I get assistance if I need it?

If you need assistance or have any questions about our product or Website, please contact us at info@shaktikart.in and contact support Number  (  WhatsApp – 91+ 8810614053 )

OFFICE HOURS 

MONDAY-SATURDAY (Closed on National and Festival holidays)

10:00 AM – 5:00 PM

Contact

Still have questions?